Last updated: 21 January 2026
Tickle Tub (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tickletub.co.za or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Physical address (for deliveries or installations)
- Payment-related information (processed securely via third-party providers)
- Any information you provide via contact forms, WhatsApp, email, or phone
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Process orders, payments, and deliveries
- Communicate about products, services, promotions, or updates
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
We will only use your personal information for lawful and relevant purposes.
3. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers (e.g. payment processors, delivery partners)
- Website hosting and IT service providers
- Legal or regulatory authorities where required by law
All third parties are required to keep your information secure and confidential.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance website functionality
- Understand visitor behaviour
- Improve user experience
You may disable cookies in your browser settings, but this may affect website functionality.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
However, no method of transmission over the internet is 100% secure.
6. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction or deletion
- Object to the processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator of South Africa
7. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Meet legal, accounting, or reporting requirements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Tickle Tub
📧 Email: info@tickletub.co.za
📞 Phone: +27828525925
🌐 Website: www.tickletub.co.za